South Sound 911, JBLM partner over emergency dispatch system


Public safety collaboration and interoperability in Pierce County will get the “win” when Joint Base Lewis-McChord begins dispatching emergency services using South Sound 911’s regional computer-aided dispatch (CAD) system. The partnership will unite South Sound 911’s 41 local police and fire agencies with the military installation in an effort to provide a more regional emergency response system for the community and provide more efficiencies for JBLM dispatchers and responders.

“It’s a win-win for the responders and community,” South Sound 911 Executive Director Andrew Neiditz said.

The service agreement calls for South Sound 911 to provide JBLM with access, licensing, maintenance, and support for its Hexagon Safety & Infrastructure CAD system and its accompanying Mobile for Public Safety (MPS) application. The agency officially launched the unified CAD system in October 2015 during a multi-year, phased implementation.

South Sound 911 estimates JBLM’s CAD system will be ready for use by late-2019.

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