Premera, MultiCare form alliance to simplify care

MultiCare and Premera Blue Cross have announced an alliance between Washington’s leading health plan and the South Sound’s most comprehensive integrated health system that promises a better customer experience, while ensuring patients receive the care they need at a lower cost.

“We are excited to explore a customer-focused alliance with an independent health system that shares our mission of making healthcare work better. Our goal is to utilize our combined expertise and experience serving local consumers to build an innovative care model that makes accessing the best quality care at the best price simple and easy for the patient,” said Dr. John Espinola, Executive Vice President of Healthcare Services for Premera.

Premera will roll the benefits of this collaboration into a new product called Peak Care, which it will make available in 2019 to customers who purchase their insurance through their employer. With Peak Care, consumers will pay less, with easier access to local primary and specialty care providers and the latest digital tools for navigating their health care needs online.

“MultiCare is always looking for new and innovative ways to help patients get the care they need and we are pleased to find a like-minded ally in Premera,” said Bill Robertson, President and CEO of MultiCare. “Together, we will develop new ways to provide care while delivering better outcomes at a lower cost. We’re excited about the new opportunities this collaboration will create.”

Unlike more traditional care arrangements, Peak Care allows patients to see a specialist without first getting a referral, which saves time and lowers out-of-pocket costs. Patients will have access to the entire network of more than 3,500 providers and practices across the state that are members of MultiCare Connected Care’s Clinically Integrated Network.

The two not-for-profit organizations during the next two years expect to announce additional tools and services designed to improve the overall patient experience, while lowering costs. Premera will offer Peak Care to Pierce County-based employers beginning this fall, with plans for wider distribution in 2020. Peak Care is currently only available to customers who purchase their insurance through their employer. The health plan estimates that Peak Care could save employers as much as 15 percent off the cost of a traditional preferred provider organization or PPO plan.

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