Comcast is increasing the speeds of its Xfinity Internet service packages at no additional cost for its more than 1.4 million residential customers in Washington. Speed increases will vary based on customers’ current internet speed subscriptions. The majority will see an increase of 50 Mbps.
To get the increased speeds, most customers will simply need to restart their modems when notified by Comcast that the new speed is available.
“This move reflects our commitment to deliver the fastest speeds to our customers,” said Amy Lynch, regional vice president of Comcast’s Washington region. “We want to make sure people have a great experience using our products and have all the speed they need to stay ahead of new online trends, connected devices and technological advancements.”
In Washington, those notices went out last week. Comcast also will notify customers who may need to upgrade their modems to receive the increased speeds. Those who own their own modems and need to upgrade them to receive the increased speeds will need to purchase a new one or can lease a new modem from Comcast.
Customers who lease modems from Comcast can upgrade their modem for no additional charge. Upgraded modems come with the xFi application suite, which allows for better visibility and control of customers’ home WiFi networks.
Comcast has increased speeds 17 times in the last 17 years, delivering speeds across most of Washington from 10 Mbps up to 2 Gbps for residential customers and up to 10 Gbps for business customers.